Intopia Connect partners with businesses and organisations to gather feedback from a diverse range of people. This feedback is used to improve the products and services offered and create a more inclusive digital world.
To register your interest in a current opportunity, you will need to fill out an application form so that we can assess your suitability.
You will be offered payment for every study you take part in. Payment details and amounts will be confirmed prior to your feedback session commencing.
Current Opportunities
Paid User Feedback Opportunity – Services Australia
Intopia is partnering with Services Australia to gather feedback from people with disabilities on their experiences using myGov. We are looking for participants who have an active myGov account and are willing to share their perspectives to help improve accessibility and usability.
Sessions will be held online, and you will not be asked to provide any personal information during the session. Your insights will play an important role in shaping a more inclusive and user-friendly service.
We are looking to speak with people who:
- Live in Australia
- Are hard of hearing or have a speech impairment
- Use a computer or mobile to access the internet
If you meet the above criteria, you may be eligible for this opportunity.
When:
Participation will include a 30-minute tech check and a 60-minute user feedback session.
- 30-minute tech check held between Monday, 29 September to Friday, 3 October
- 60-minute user feedback session held between Tuesday, 7 October to Thursday, 16 October
Where:
Sessions will take place online via Zoom.
Payment:
- Tech check: $50
- User feedback session: $100
All up, you will be paid $150 for your time.
If you’re available and interested, please complete the
Paid User Feedback Opportunity – Services Australia screening form
Paid User Feedback Opportunities – Optus
Intopia is partnering with Optus to gather feedback on its online and in-store services.
They are seeking participants for two different studies being held this October and November. Please find the criteria and details for each study below.
Opportunity 1
This study is open to people who:
- Live in Australia
- Have bought a mobile or internet plan before
- Are blind and use a screen reader
Note: You don’t need to be an Optus customer to participate.
When:
Participation will include a 30-minute tech check and a 60-minute user feedback session.
- 30-minute tech check held between Monday, 20 October to Thursday, 23 October
- 60-minute user feedback session held between Tuesday, 28 October to Thursday, 6 November
Where:
Sessions will take place online via Zoom.
Payment:
- Tech check: $50
- User feedback session: $100
All up, you will be paid $150 for your time.
If you’re available and interested, please complete the Paid User Feedback Opportunity 1 – Optus screening form.
Opportunity 2
This study is open to people who:
- Live in Australia
- Have a hearing impairment
Note: You don’t need to be an Optus customer to participate.
When:
Participation will include a 30-minute tech check and a 30-minute user feedback session.
- 30-minute tech check held between Monday, 20 October to Thursday, 23 October
- 30-minute user feedback session held between Tuesday, 28 October to Thursday, 6 November
Where:
Sessions will take place online via Microsoft Teams.
Payment:
- Tech check: $50
- User feedback session: $50
All up, you will be paid $100 for your time.
If you’re available and interested, please complete the Paid User Feedback Opportunity 2 – Optus screening form.
If you have any questions about any opportunity included on this page, please contact us directly through the Intopia Connect website.
Intopia Connect will be updating this page regularly with paid user feedback opportunities. If there aren’t any opportunities currently available, please check back later.