Thank you for your interest in participating in a user research project with Australia Post.

To help us find the right participants for this opportunity, please answer the following questions. It should only take 5-10 minutes.

Your responses will be kept private and used only for selecting participants for this study.

All fields are mandatory unless marked (Optional).

If you have any questions or need assistance completing this form, please email recruitment.connect@intopia.digital.

Your contact details
First name (required)
Last name (required)
Email (required)

Your experience
Do you have a MyPost account? (required)
Do you have the AusPost mobile app installed? (required)
Please share the reasons why you haven't installed the MyPost mobile app. (required)

Using the AusPost mobile app
Have you ever used the AusPost mobile app to change the delivery address of your parcel while it was already on its way? (required)
Have you ever used the AusPost mobile app to request your parcel be left in a safe place at the delivery address? (required)
Have you ever used the AusPost mobile app to allow someone else to collect your parcel from the Post Office? (required)
Have you ever used the AusPost mobile app to organise a Parcel Locker? (required)
Have you ever used the AusPost mobile app to update your account details? (required)

Using the MyPost website
Have you ever used the MyPost website to change the delivery address of your parcel while it was already on its way? (required)
Have you ever used the MyPost website to request your parcel be left in a safe place at the delivery address? (required)
Have you ever used the MyPost website to allow someone else to collect your parcel from the Post Office? (required)
Have you ever used the MyPost website to organise a Parcel Locker? (required)
Have you ever used the MyPost website to update your account details? (required)

Your personal details
Have you registered as a participant with Intopia Connect? (required)
Phone number (required)
I identify my gender as: (required)
Pronouns (optional)
Year of birth (YYYY) (required)
State or region (required)
Postcode (required)

Disability
Do you have a disability, impairment or chronic condition? (required)
Please select the disabilities and conditions that best match your experience (required)
Sensory disability (required)
Physical disability (required)
Intellectual impairment or cognitive disability (required)
Neurodivergent (required)
Mental or psychosocial disability (required)
Chronic condition or illness (required)

Technology usage
What devices do you use regularly? (required)
What assistive technology do you often use to access your devices? (Optional)
What other assistive devices or support do you use? (Optional)

Before you go...
Would you like to be contacted about paid opportunities to provide feedback on specific websites and apps? (required)
How did you find out about this opportunity? (Optional)